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Modular Handgun

F.A.Q. 
&
Shipping

General FAQ

How long until my order is shipped?

Kindly anticipate a brief 1-2 business day processing time, followed by an estimated shipping window of 10-15 business days. We appreciate your patience and understanding while we make your custom grip. We strive to get orders out in the quoted time however some projects take longer. You will be notified of any updates to your order.

  • If your order is still within the quoted time, please do not email or call asking on when your order will be shipped.  

  •  All other apparel will ship within the designated shipping time.

INVOICE/BILLING POLICY

All Invoices are due upon receipt. Invoice will be sent to your email. NO PRODUCT WILL BE SHIPPED OUT UNTIL PAYMENT IS RECEIVED/CLEARED.
 

What is your return & refund policy?

All Sales Final on custom packages where the work has been started or completed. Unfortunately we can’t offer you a refund or exchange after this period. 

  • There will be a 15% restocking fee for any canceled or returned orders.

  • To return goods that we sell other than custom services or work performed on customer supplied items, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

  • You will be responsible for paying your own shipping costs for returning your item. 

Stipple & Cerkaote

What Stipple Textures do you offer?

We offer a great selection of textures. You can view them on our Stippling Page

What Cerakote colors and patterns do you have?

We offer a variety of colors and patters.  View them on our Cerakote page. 

Do you offer colors, patterns or textures not listed?

Absolutely! We will work with you to help make your ideas a reality.  We make custom colors, patterns, textures and boarders. Send us a message to get started today!

Can I send my gear in to get customized?

Yes, please fill out the form at the bottom of the page with your request and we will send you a quote and mailing address.

Mail your gear to us

Please contact us before mailing your gear.

Mailing non-serialized gear - grips, slides, magazines optics, etc.

  • You can ship your gear via USPS, UPS or FedEx. USPS typically has the best pricing and is our preferred method for non-serialized gear.

  • Please contact us before shipping your gear.

  • Please follow all local and federal laws when shipping your gear. 

  • Forward your tracking number to us once your gear has shipped.

  • For non-serialized parts, you ship it directly to us, and we can ship them back to anyone or anywhere you specify.

SHIPPING YOUR FIREARM

Please read this shipping guideline in its entirety.

  1. Contact us prior to shipping your firearm

  2. Include a copy of your drivers license or send us a copy at training@parabellumresearchlab.com

  3. Include an itemized list of what is being sent in your package. 

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DISCLAIMER: When shipping firearms to Para Bellum Research Lab, it’s crucial to follow federal regulations and the specific requirements of your chosen carrier. This guide outlines the steps necessary for a compliant and safe shipment. Please contact us or your carrier if you have any questions or are unsure of anything.

DO NOT ship a firearm if you have not read these instructions or have not done your own research with your carrier.

​Federal law mandates that all modern firearms must be shipped to a valid Federal Firearms License (FFL) holder. Para Bellum Research Lab holds a type 07 Federal Firearm License and can have firearms shipped directly to us. 

 

ATF “Federal Firearm Regulations Reference Guide (ATF P 5300.4) says:

 

(B9) May a nonlicensee ship a firearm by carrier?

A nonlicensee may ship a firearm by carrier to a resident of his or her own state or to a licensee in any state. A common or contact carrier must be used to ship a handgun. In addition, Federal law requires that a carrier be notified that the shipment contains a firearm and prohibits common or contact carriers from requiring or causing any label to be placed on any package indicating that it contains a firearm.

[18 U.S.C. 992(a)(2)(A), 922(a) (3), 922(a)(5) and 922(e), 27 CFR 178.31, 27 CFR 478.31 and 478.30]

 

(B8) May a nonlicensee ship a firearm through the U.S. Postal Service?

A nonlicensee may mail a shotgun or rifle to a resident of his or her own state or to a licensee in any state. Handguns are not mailable through USPS. A common or contract carrier must be used to ship a handgun. A nonlicensee may not transfer any firearm to a nonlicensed resident of another state. The Postal Service recommends that longguns be sent by registered mail and that no markings of any kind which would indicate the natures of the contents be placed on the outside of any parcel containing firearms.

[18 U.S.C. 1715, 922(a)(3), 922(a)(5) and 922 (a)(2)(A)]

 

 

If you do not have a Federal Firearms License (FFL)

Any shipper who does not hold an FFL is considered to be an unlicensed person. Unlicensed persons must ship modern firearms to a licensed FFL dealer only.

  • If your mail carrier needs to see a signed copy of our FFL, let us know and we will be happy to email one over.

Choosing a carrier to ship firearm

Specific shippers, such as USPS, FedEx and UPS have different rules related to firearms and ammunition. Please review their website for guidelines about shipping firearms and ammunition.

 

UPS (PREFERED) (Para Bellum Research Lab cannot create UPS labels - this must be done by the customer only)

  • UPS will accept handgun shipments by Next Day Air only.

  • Rifles and shotguns can be shipped by UPS ground service.

  • UPS will accept shipments of ammunition. Special labeling is required.

 

USPS - unlicensed persons

  • Unlicensed persons can ship a rifle or shotgun by US Mail.

  • Unlicensed persons cannot ship a handgun by US Mail. Pistols, revolvers, and other firearms capable of being concealed on the person (for example, short-barreled shotguns and short-barreled rifles) are defined as handguns.

  • Postal regulations allow the Post Office to open your package for inspection.

  • Ammunition cannot be shipped by US Mail.

You can search the US Post Office Postal Explorer site for specific USPS regulations regarding firearms and ammunition. (Hazardous, Restricted and Perishable Matter)

USPS - licensed persons

  • Licensed persons can ship rifles, shotguns, or handguns by US Mail. In fact, we suggest you use the USPS, as it is now the most cost-effective way to ship a handgun.

  • To ship a rifle or shotgun, you need only inform the Post Office the package contains a firearm.

  • A licensed manufacturer, dealer, or importer can ship a handgun via the US Post Office if the licensed dealer fills out a US Post Office Form PS 1508 and files it with the local Post Office branch where the handgun is to be shipped.

You can search the US Post Office Postal Explorer site for specific USPS regulations. 

​

FedEx - licensed persons

  • FedEx will allow a licensed person to ship firearms. Contact the carrier for details and to arrange shipment.

FedEx- unlicensed persons

  • FedEx will not allow an unlicensed person to ship a firearm. 

HAVE A QUESTION?

Fill out the form below. We are here to answer any questions you have.

training@parabellumresearchlab.com

Thanks for submitting!

Rifle Bullets
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